{"_id":"587d452801ced03900b6ad49","__v":0,"githubsync":"","parentDoc":null,"project":"56e96242d825061900d1abe8","user":"57041be58c69510e00b1de4d","version":{"_id":"56e96242d825061900d1abeb","hasReference":true,"__v":5,"hasDoc":true,"project":"56e96242d825061900d1abe8","createdAt":"2016-03-16T13:40:18.429Z","releaseDate":"2016-03-16T13:40:18.428Z","categories":["56e96242d825061900d1abec","56ebe6213de6a00e0041fd7a","570f4a00a38d470e0060cabf","570f6a3a620fdd190017f7ca","570f6a46986c040e008f7b0d"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"category":{"_id":"570f4a00a38d470e0060cabf","project":"56e96242d825061900d1abe8","version":"56e96242d825061900d1abeb","__v":0,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2016-04-14T07:42:56.518Z","from_sync":false,"order":2,"slug":"app-library","title":"App Library"},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2017-01-16T22:11:52.134Z","link_external":false,"link_url":"","sync_unique":"","hidden":false,"api":{"settings":"","results":{"codes":[]},"auth":"required","params":[],"url":""},"isReference":false,"order":58,"body":"[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/faf7716-Zendesk_Chat.png\",\n        \"Zendesk Chat.png\",\n        104,\n        44,\n        \"#13343b\"\n      ],\n      \"border\": true\n    }\n  ]\n}\n[/block]\n###Strike up a conversation\nLive chat provides a fast and responsive way to connect with customers in real time.\n[Go to Zendesk Chat](https://www.zopim.com/)\n***\n**StackPile** offers an easy way for you to install 3<sup>rd</sup> party apps and tools on your website in seconds without expensive code changes.\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"1. Getting Started\"\n}\n[/block]\n**Note:** If you already have the **Zendesk Chat**/**Zopim** snippet installed on your site, please remove it.\n\nOnce the [StackPile snippet](http://docs.stackpile.io/docs/getting-started) has been installed on your website, add **Zopim** to your stack in the [StackPile Dashboard](https://stackpile.io/dashboard), add your **Tracking ID** (see [Settings](#2-settings) on how to obtain this) and click on **Enable**.\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/aa18ff0-Tracking_ID.png\",\n        \"Tracking ID.png\",\n        571,\n        220,\n        \"#444454\"\n      ],\n      \"border\": true\n    }\n  ]\n}\n[/block]\nThe **StackPile - Zendesk Chat** integration will then display the **Zendesk Chat** Chat button on your website.\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"2. Settings\"\n}\n[/block]\n**Tracking ID**\n\nYou will find your **Tracking ID** on your **Zendesk Chat Dashboard** on the **Gear (Settings)** menu > **Widget** > **Getting Started** tab. \n\nUnder **1. Embed the Zendesk Chat Widget** you'll find your **Tracking ID** in the `$.src` line.\n\nIt is the 32 character code after the `$.src=\"https://v2.zopim.com/?` part, e.g.\n`$.src=\"https://v2.zopim.com/?3YGhBf4p1DLC7eOFMnpS1ZmmAmZgc2Bs\";`).\n[block:code]\n{\n  \"codes\": [\n    {\n      \"code\": \"<!--Start of Zendesk Chat Script-->\\n<script type=\\\"text/javascript\\\">\\nwindow.$zopim||(function(d,s){var z=$zopim=function(c){z._.push(c)},$=z.s=\\nd.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set.\\n_.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute(\\\"charset\\\",\\\"utf-8\\\");\\n$.src=\\\"https://v2.zopim.com/?3YGhBf4p1DLC7eOFMnpS1ZmmAmZgc2Bs\\\";z.t=+new Date;$.\\ntype=\\\"text/javascript\\\";e.parentNode.insertBefore($,e)})(document,\\\"script\\\");\\n</script>\\n<!--End of Zendesk Chat Script-->\",\n      \"language\": \"javascript\"\n    }\n  ]\n}\n[/block]\n[TOP](#top)","excerpt":"######(formerly Zopim)\n###Talk to your customers in real-time","slug":"zendesk-chat","type":"basic","title":"Zendesk Chat"}

Zendesk Chat

######(formerly Zopim) ###Talk to your customers in real-time

[block:image] { "images": [ { "image": [ "https://files.readme.io/faf7716-Zendesk_Chat.png", "Zendesk Chat.png", 104, 44, "#13343b" ], "border": true } ] } [/block] ###Strike up a conversation Live chat provides a fast and responsive way to connect with customers in real time. [Go to Zendesk Chat](https://www.zopim.com/) *** **StackPile** offers an easy way for you to install 3<sup>rd</sup> party apps and tools on your website in seconds without expensive code changes. [block:api-header] { "type": "basic", "title": "1. Getting Started" } [/block] **Note:** If you already have the **Zendesk Chat**/**Zopim** snippet installed on your site, please remove it. Once the [StackPile snippet](http://docs.stackpile.io/docs/getting-started) has been installed on your website, add **Zopim** to your stack in the [StackPile Dashboard](https://stackpile.io/dashboard), add your **Tracking ID** (see [Settings](#2-settings) on how to obtain this) and click on **Enable**. [block:image] { "images": [ { "image": [ "https://files.readme.io/aa18ff0-Tracking_ID.png", "Tracking ID.png", 571, 220, "#444454" ], "border": true } ] } [/block] The **StackPile - Zendesk Chat** integration will then display the **Zendesk Chat** Chat button on your website. [block:api-header] { "type": "basic", "title": "2. Settings" } [/block] **Tracking ID** You will find your **Tracking ID** on your **Zendesk Chat Dashboard** on the **Gear (Settings)** menu > **Widget** > **Getting Started** tab. Under **1. Embed the Zendesk Chat Widget** you'll find your **Tracking ID** in the `$.src` line. It is the 32 character code after the `$.src="https://v2.zopim.com/?` part, e.g. `$.src="https://v2.zopim.com/?3YGhBf4p1DLC7eOFMnpS1ZmmAmZgc2Bs";`). [block:code] { "codes": [ { "code": "<!--Start of Zendesk Chat Script-->\n<script type=\"text/javascript\">\nwindow.$zopim||(function(d,s){var z=$zopim=function(c){z._.push(c)},$=z.s=\nd.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set.\n_.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute(\"charset\",\"utf-8\");\n$.src=\"https://v2.zopim.com/?3YGhBf4p1DLC7eOFMnpS1ZmmAmZgc2Bs\";z.t=+new Date;$.\ntype=\"text/javascript\";e.parentNode.insertBefore($,e)})(document,\"script\");\n</script>\n<!--End of Zendesk Chat Script-->", "language": "javascript" } ] } [/block] [TOP](#top)